Agency Technology Services (ATS) Systems Integrator

Description
Agency Technology Services (ATS) Systems Integrator description image
Agency Technology Services (ATS) Systems Integrator

(IT Systems Administration-Senior Specialist)

WaTech: Join an exciting team!

Washington Technology Solutions (WaTech) is a national leader in adopting new, innovative technologies that transform the way Washingtonians receive state services. We provide information technology oversight and central services for Washington state government, all of which makes this an exciting time to join our team of experienced IT professionals. As a part of this agency, you will have a unique opportunity to help advance the latest IT technologies and practices used by state government to meet the needs of Washingtonians, including cloud services and information security.

About the position

This position is within the Agency Technology Services (ATS) unit that is a part of the Technology and Operations (T&O) Division of WaTech, and provides services to internal and external agency staff. This position is a system administrator specializing in integration and database administration.

As the Agency Technology Services (ATS) Systems Integrator, you will create and maintain integrations to allow software systems to share data and interact together. This includes legacy on-premises software solutions, Cloud Software as a Service (SaaS) solution, internally developed code, data warehouses, and software systems managed by outside agencies. Current examples include integrations around OneWA (Workday), ServiceNow, SalesForce, M365, SharePoint, UiPath, SQL, REST APIs, and Power BI.

Duties
Some of what to expect with this role:

Evaluate business processes and work closely with non-technical staff to create requirements and identify the best integration approach with awareness toward cost, performance, maintainability, and security.
Perform integration disaster recovery planning, testing and execution to ensure optimal availability.
Establish and maintain system accounts and access.
Coordinate scheduling of integration maintenance, backups and software updates.
Generate system reports, database queries, and management reports.
Use knowledge of PowerShell, UiPath, Azure DevOps, GitHub Enterprise, SQL, and Power Apps to develop custom back-end integration solutions to allow for enterprise systems to communicate with each other, and to automate critical administrative functions.
Support technical updates and revise existing applications, programs, interfaces, servers, and vendor software.
Research advances in technologies and new software to open additional options beyond the currently used toolset.
Complete database administration tasks primarily for T-SQL, along with non-SQL databases, including Oracle, MySQL, Postgres, and any other one-off database technologies as needed.
Maintain database backup solutions, monitor threats, and apply database management tools.
Qualifications
Here’s what we’re looking for:

10 years of experience in Systems Administration. This experience must include:
Three years of experience as a system administrator of software solutions responsible for configuration, maintenance, testing, and customer communication.
Two years of database administration experience, including designing, developing, optimizing, and maintaining databases.
One year of experience with software administration for a Cloud SaaS solution (for example, ServiceNow or UiPath).
One year of experience with software automation tools (for example, Power Automate or UiPath).
One year of DevOps experience, to include firewall requirements planning, and server issues troubleshooting.
** A bachelor’s degree in computer science or related field may be substituted on a year-for-year basis for up to four years of the required experience. **

Preference may be granted to applicants with the following:

One year of experience as a software developer. Experience writing code and understanding where application functionality should be in a multitiered application for best performance and maintainability.
One year of experience as a server administrator. Experience with Windows server, server security, server monitoring, and infrastructure.
Experience working with customers, gathering business requirements and translating them into technical requirements.
Experience working in a technical IT Help Desk or similar environment, requiring troubleshooting applications with customers.
Technical and non-technical writing skills.
Knowledge of IT Infrastructure Library (ITIL).
Supplemental Information
We value diversity and different perspectives:

WaTech is committed to providing equal access and opportunities to all qualified applicants and employees. We seek to attract and retain a diverse staff and welcome your experiences, perspectives, and unique identity.

What WaTech Offers:

As an employee of WaTech, you’ll have access to an outstanding employee benefits package that includes medical and dental plan options for you and your family, paid leave and holidays, retirement plan options and more.

While WaTech is headquartered in Olympia, Washington, which is near some of the country’s most scenic national parks, we are able to offer many of our positions telework and flexible schedule options to help support a healthy work-life balance.

To learn more about WaTech and what our employees enjoy about working here please visit our website.

How to apply:

Applications for this recruitment will be accepted electronically. Please select the large “apply button” at the top of this announcement. You may need to create a profile and account in Washington state’s automated application system. We invite you to include your name and pronouns in your material to ensure we address you correctly throughout the application process.

To be considered for this position you will need to:

Submit your online application.
Answer all required Supplemental Questions.
Attach a Letter of Interest that addresses how your experience qualifies you for this role.
Attach a Resume that clearly documents the work history, training, and education that makes you a viable and competitive candidate for this position.
Include Three professional references and their contact information.
Applicants wishing to claim Veterans Preference should attach a copy of their DD-214 (Member 4 copy), NGB 22, or signed verification of service letter from the United States Department of Veterans Affairs to their application. (Please redact any personally identifiable data such as social security number prior to submittal.)

Note: Applications without the requested attachments identified above or containing supplemental question responses with comments such as “see resume” may lead to your application being disqualified from consideration.

Conditions of employment:

This position requires a background check. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position and is a continued condition of employment.

Recruitment process:

First round of application assessments will be conducted seven days after the initial job posting date. The hiring authority reserves the right to offer the position at any time after the initial seven-day job posting date during the recruitment process. It is to the applicant’s advantage to apply as early as possible. This recruitment may be used to fill multiple positions.

Contact us: For inquiries about this position, please contact Rebekah Wilkes at (360) 407-8646 or email to Rebekah.Wilkes@WaTech.wa.gov

Persons requiring accommodation in the application process or for an alternative format may contact Human Resources at (360) 407-8242 or Human.Resources@watech.wa.gov. Persons of disability or those who are deaf or hard of hearing can call the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388. WaTech complies with the employment eligibility verification requirements of the federal Form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements of that form on the first day of employment.