Strategic Training And Communications Assistant

395 N William Dillard Dr, Gilbert, AZ 85233

As the Strategic Training and Communications Assistant for footwear, you will work under the Corporate Vice President, alongside the Sales and Marketing Manager, and the Phoenix-Based Corporate Sales Training Manager. The Strategic Training and Communications Assistant role ensures the effectiveness of corporate training and support for Dillard’s stores company-wide, and produces measurable successes resulting in increased sales. As sales training initiatives are an expanding area of focus for shoes at Dillard’s, you’ll be a part of high-level strategy conversations, program development brainstorming, and creative projects.

You will oversee integral reporting, goal-setting, and follow up for our team of ten Sales Training managers. You will also assist in the production and distribution of sales associate and area sales manager-facing training materials across digital, physical, and video platforms.

This job is full time and located on-site in our Gilbert, Arizona office.

– Assist in coordination, production, and distribution of major training materials to all Dillard’s stores
– Strategize and develop new training initiatives for sales associates and areas sales managers
– Assess key reporting to identify strengths to grow, as well as areas of opportunity in stores
– Manage online distribution of training initiatives to stores
– Be a knowledgeable link between the Corporate Vice President, Shoe Sales Training Managers, Dillard’s Marketing, and in-store shoe sales teams.

– Excellent time management and prioritization
– Project management and completion
– Exceptional verbal and written communication skills
– Proficiency in Microsoft programs: PowerPoint, Word, Excel
– Bachelor’s Degree or Higher

1 Year

– Presentation Experience
– Fashion Merchandising Experience
– Sales Experience
– Fashion and Retail Trend Awareness

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