WIC Clinical Assistant

Requirements
MOS Codes: 001665 (Navy), 0121 (Marine Corps), 420A (Army)

Education and Experience: High School Diploma, GED, or higher and two (2) years of office support experience.

Licenses and Certificates: Valid Texas Class “C” Drivers License or equivalent from another state by the date of appointment.

General Purpose
Under general supervision, performs a variety of advanced and routine clerical tasks, obtains critical information from patients to prepare health care services’ medical records and provides related health information, counseling, training and follow-up concerning participants.
Typical Duties
Provides high-level customer service. Involves: Receives the public and answers questions both in person and over the telephone regarding complex forms and verification processes. Welcomes participants, screens for eligibility based on income or other criteria. Presents orientation script, and distributes specific education materials to ensure registration of hearing-impaired clients. Assist with the completion of forms, answers questions related to policies and procedures. Collects fees for services rendered, prepares invoices, provides receipts, posts ledgers/charts, prepares deposits, and makes copies as needed for files.

Assists in providing clinical care to participants. Involves: Records patient history, vital signs and measurements, diet recall, and immunization information to establish baseline data for patient files. Draws blood samples by finger or heal puncture.

Perform a variety of related office clerical duties and support functions. Involves: Processes complex forms requiring complicated verification of accuracy and completeness, such as applications, patient records, permits, and insurance reimbursement. Prepares and maintains records. Performs complex word processing and data entry procedures and operates common office equipment. Performs and checks arithmetic calculations, codes, numbers, forms, and compiles information for reports. Maintains inventory of supplies, materials, and equipment needed.

Conducts program educational classes for children using scripts, videos, and other materials to increase understanding of health subjects for participants.

May supervise assigned staff. Involves: Schedule, assign, instruct, guide, and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations, and work behavior standards firmly and impartially. Counsel, motivate, and maintain harmony. Interview applicants recommend hiring, termination, transfers, discipline, or other employee status changes.

General Information
For complete job specifications click here.

Please note: This is an unclassified contract position. Employment is predicated on continuation of state/federal funding.

Please note: Candidates must provide a typing certificate to demonstrate they meet the minimum typing requirement of thirty-five (35) net words per minute prior to job offer. Candidates who fail to provide a typing certificate will be disqualified from the recruitment process. Typing credentials that have been completed within the last two years will be accepted from the School Districts, International Business College, University of Texas at El Paso, and the Texas Workforce Commission. For your convenience, the City of El Paso Human Resources Department offers typing exams free of charge by appointment only, at 300 N. Campbell, El Paso, TX 79901. Their contact number is 915-212-0045.

Applicants who are current City employees, who are employed in a position which requires typing of a minimum of thirty-five (35) words per minute or more, need not attach a typing certificate.

Typing certificate must be administered by a proctor, on company letterhead, state gross words per minute, net words per minute, and number of errors.

Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.